LOGOSYS.PL
pl

Technical support

Remote support

A LOGOSYS.PL consultant connects to your computer, sees the problem and helps you solve it. The service is available to customers with active technical support.

PUPportal

Start support from the PUPportal panel

  1. Sign in to PUPportal and choose Pomoc zdalna (Remote support) in the user menu or on the dashboard.
  2. Click Uruchom pomoc zdalną (Start remote support), download the program for your system and run it.
  3. In the program window click Connect and let the consultant know.
  4. Confirm access when the consultant requests it.

Other systems

Call a consultant

If you use another of our systems, call or write to us. The consultant will send you a one-time link to the remote support program.

+48 501 664 140 Contact form

Security

You decide on access

  • The program is not installed permanently and runs only until you close it.
  • The consultant connects only with your consent, and you can see that the session is active.
  • The connection is encrypted and goes only through the LOGOSYS.PL server.
  • Sessions are recorded for accountability (GDPR).